Shipping Policy:
Orders Once Placed and Gone for Shipping Can’t Be CancelledOnce your order is confirmed, we begin prepping it immediately. That’s why cancellations aren’t possible after the order is shipped. Thanks for understanding!Refused Delivery? No WorriesIf you’ve prepaid for an order but choose not to accept it at delivery, we’ll deduct the courier’s Return to Origin (RTO) fee and refund the remaining amount.
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Return & Refund Policy:
No Returns for Preference-Based Reasons
We do not accept returns for reasons like color, size, or aesthetic preference. Sustainability is personal, but returns must be for valid product issues only.
Damaged or Defective Items? We’ve Got You
If your product arrives damaged or has a manufacturing defect, we’ll gladly assist. Just ensure the issue is clearly visible in a video recorded during unboxing.
How to Raise a Return Request:
Record the Damage: Take a video of the unboxing (open box video), clearly showing the issue, within 24 hours of delivery.
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Share with Us:
WhatsApp: +91 6292343076
Email: ecoconsious.india@amwoodo.com
